Privacy Policy
Last updated: November 17, 2025
Your Privacy Matters
We are committed to protecting your personal information and being transparent about what we collect.
1. Information We Collect
1.1 Personal Information
When you use our services, we collect:
- Account Information: Name, email address, phone number
- Spotify Details: Spotify email for service delivery
- Payment Information: Processed securely through Paystack (we don't store card details)
- Subscription Data: Plan type, start date, expiration date
1.2 Technical Information
- IP address and browser type
- Device information
- Usage patterns and service access logs
2. How We Use Your Information
We use your information to:
- Provide and maintain our Spotify subscription service
- Process your payments securely
- Send you important service notifications and expiration reminders
- Provide customer support and respond to your inquiries
- Improve our services and user experience
- Ensure the security and integrity of our platform
3. Data Protection & Security
3.1 Security Measures
We implement appropriate security measures to protect your personal information:
- Data encryption in transit and at rest
- Secure server infrastructure
- Regular security audits and monitoring
- Access controls and authentication
3.2 Payment Security
All payments are processed through Paystack, a PCI DSS compliant payment processor. We never store your credit card or bank account details on our servers.
4. Data Sharing & Disclosure
4.1 Third-Party Services
We only share your data with trusted third parties when necessary:
- Paystack: For payment processing
- Spotify: To provide the subscription service
- Service Providers: For hosting, analytics, and customer support
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests from authorities.
4.3 No Sale of Data
We do not and will never sell your personal information to third parties for marketing purposes.
5. Your Rights & Choices
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete data
- Request deletion of your account and personal data
- Opt-out of marketing communications
- Export your data in a portable format
5.1 Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You can request account deletion at any time.
6. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
- Email: privacy@sonovira.com
- Support: support@sonovira.com
We are committed to resolving any concerns about your privacy and our collection of your personal information.
7. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Your trust is important to us. We are committed to protecting your privacy and being transparent about how we handle your personal information.
Thank you for trusting Sonovira with your subscription needs.